PABX

We supply and install a range of telephone products suited to individual businesses. Whether you require a system for a small office or a high end solution, iCS have the technical knowledge and experience to help you.

PABX & Key Telephone Services
	Analysis of existing system and identification of system requirements
	Supply and programming of the PABX / Keyline system
	Voice over IP
	Relocate voice and/or data services
	Supply of telephone headsets
	Supply of patch cords for data services

A voice mail system acts as a corporate answering machine, recording messages from people both inside and outside a company.

Voice mail systems use centralized recording equipment to record, store, and play back messages. Each user has access to an individual mailbox, which allows messages to be kept private.

These systems are sized according to the number of ports, or connections, that are established between the phone system and the voice mail system. Having more ports on a voice mail system means more people can simultaneously leave or pick up messages.

Call Account System
Call Accounting System keeps track of all outgoing calls by your employees-24 hours a day, 365 days a year. You get a comprehensive set of user-friendly and flexible reports on your company's phone utilization to help you detect telephone abuse and reduce unnecessary calls.

Multi-Channel Voice Recording Solutions

The use of Voice Logging recorders has allowed many companies and individuals to protect their employees and their valued customers by recording the multi party conversations. By recording the conversation with date and time, call line ID and other data, calls can be easily searched for, retrieved and replayed. Voice Loggers are used for many different applications including dispute resolution, operator training and quality monitoring of call center agents.

Voice Loggers are used in many vertical markets that include banks and other financial institutions, Doctors and hospitals, Police and Emergency Services, Government departments, call centers, security companies and any other area where 100% certainty of conversation content is required.

VoIP Voice Gateway
Voice over IP gateways provide toll-free voice and fax communications over the Internet or Intranet. By integrating voice and fax into an existing data network, businesses can realize substantial savings on inter-office long distance toll charges.

VoIP gateway products connect directly to phones, fax machines, key systems, PSTN lines or a PBX to provide real-time, toll-quality voice connections to any office on a VoIP network. VoIP gateway is designed to help maximize investments already made in the existing data and voice network infrastructure.

We utilise only high quality products from major manufacturers in our solutions so your company benefit's from on-going support and component availability.